Core Skills
IT Leadership & Strategy – IT Operations Management, Strategic Planning, Team Leadership, Vendor Negotiation, Budget Oversight, Cross-Functional Collaboration, Change Management
Compliance & Cybersecurity – CISSP-Level Governance, HIPAA, NIST CSF, ISO 27001, Risk Assessment, Incident Response, Endpoint Security, Security Policy Development, Awareness Training
Infrastructure & Network Operations – Enterprise Network Design, SD-WAN, VLANs, Firewalls (Cisco, Meraki, Fortinet, Sophos), VoIP Systems, Wireless Design, Network Monitoring
Cloud & Systems Administration – AWS, Azure, Microsoft 365, Windows Server (NT–2025), Linux (Ubuntu, Red Hat, CentOS)
IT Service Management – ITIL Framework, Continuous Improvement, Change Management, Vendor Negotiation, Service Delivery
Technical Proficiencies
Networking & Connectivity – Cisco SD-WAN, Cisco VManage, Brocade Switches, Dell Networking, HPE Networking, Juniper Mist Wi-Fi, Cisco Aero Wi-Fi, Ekahau Wi-Fi Heat Mapping, Network Access Control, Network Scaling, QoS, IPv6, NAC
Cloud & Virtualization – Oracle VirtualBox, Citrix, Microsoft Entra ID, SaaS, IaaS, PaaS, Azure AD, Cloud Migrations
Security & Compliance – Firewall Management (Barracuda, Fortigate, Sophos, Juniper), Security Awareness Programs, Ransomware Mitigation, IDS/IPS Tools, RBAC, VPN Configuration, Virus Protection, IT Governance
Backup & Disaster Recovery Tools – Veeam, Acronis, Barracuda, IBM Backup, N-Able, Veritas, Unitrends, SolarWinds Backup, BackupExec
Scripting & Automation – JSON, YAML, Bash Scripting, Configuration Management, Deployment Automation
Systems & Admin Tools – Bomgar, ConnectWise, MaaS360, Meraki SM, AirWatch, Microsoft Intune, Patch Management, SCCM, Email Systems Admin
IT Operations & Support – IT Procurement, Asset Management, Documentation Writing, Staff Hiring, Project Coordination, Vendor Relationship Management, Quality Assurance, Software Migrations